Max plans and billing

Find information to manage your plan, payments, and billing issues.

Billing Q&A

Which plan do I have?

Here's how to find your subscription plan:

  1. In Max, do one of the following:
    • Phone, tablet, or computer: Choose your profile and then Subscription.
    • TV device: Choose the Settings icon cog (lower left) and then Subscription.
      (Only Adult profiles can manage subscriptions.)
  2. Here you'll find your current plan and billing period.
Who's billing me?

Here's how to find who bills you for Max:

  1. Do one of the following:
    • Web: Go to max.com/subscription and sign in to your account. Can't sign in?
    • Phone, tablet, or computer: In Max, choose your profile and then Subscription.
    • TV device: In Max, choose the Settings icon cog (lower left) and then Subscription.
  2. Here you'll find who your subscription is billed through (top of screen).

You can also check your bank statements or ask your internet, mobile, or TV provider if they bill you for Max.

When's my next billing date?

When you know who bills you for Max, here's how to find your next billing date:

Plans and payments

Max plans and prices

Change your payment information

Free trial Q&A

Your Max subscription

Change your subscription

Cancel Max

Resubscribe to Max

Fix a Max subscription issue

Billing issues

What if the charge isn't what I expected?

Can I get a refund?