Help with the Disney+, Hulu, Max Bundle

With the Disney+, Hulu, Max Bundle, you can subscribe to get access to all 3 apps for a discounted price. After you sign up, you need to activate your new accounts to stream on all 3 services.

Already have Disney+, Hulu, or Max?

Find out how to sign up for the Disney+, Hulu, Max Bundle at How do I switch to the bundle? The Max Premium plan is not available with the Disney+, Hulu, Max Bundle.

Bundle Q&A

What is the bundle?

When you subscribe to the Disney+, Hulu, Max Bundle, you can sign in to all 3 apps and stream each service on a supported device.

You can choose from 2 bundle options:

With Ads: $16.99/month* Includes Max Basic with Ads, Disney+ Basic, and Hulu (With Ads)
No Ads: $29.99/month* Includes Max Standard, Disney+ Premium, and Hulu (No Ads)**
**Ads will be served in select live and linear content

*Prices don't include applicable taxes

The Max Premium plan is not available with the Disney+, Hulu, Max Bundle.

The Disney+, Hulu, Max Bundle offers a broad selection of content from brands including Disney, HBO, Hulu Originals, Pixar, CNN, FX, Discovery, ABC, Searchlight, Marvel, DC, HGTV, Food Network, Star Wars, National Geographic, and many more.

What content can I watch?

You can stream all content available with the subscription plan you choose.

Here are the bundle options:

With Ads: Max Basic with Ads, Disney+ Basic, and Hulu (With Ads)
No Ads: Max Standard, Disney+ Premium, and Hulu (No Ads)*
*Ads will be served in select live and linear content

The Max Premium plan is not available with the Disney+, Hulu, Max Bundle.

You can watch bundle content on different devices. Find out which devices are supported by each app:

Can I watch all Max, Disney+, and Hulu content on the same app?

Each app has its own content offering. You can stream all content available with the subscription plan you choose. Simply sign in to the app you want to stream to find content available on that app.

Can I combine other add-ons or plans with the bundle?

At this time, add-ons and other plans (namely, the Max Premium plan, Hulu + Live TV, and the Max Extra Member Add-On) are not available for purchase with the Disney+, Hulu, Max Bundle.

How do I get the bundle?

How you get the bundle depends on whether you've subscribed to Max (or Disney+ or Hulu) before:

New subscriber

Existing Max, Disney+, or Hulu subscriber?

If you have an existing Disney+, Hulu, or Max subscription, go to How do I switch to the bundle?

You can sign up for the bundle on the web directly through Max, Disney+, or Hulu.

Here's how to sign up for the bundle at Max.com:

Go to max.com/bundle/disney-plus-hulu and choose the With Ads or No Ads plan. (The Max Premium plan is not available with the Disney+, Hulu, Max Bundle.)
Enter an email address for your Max account and continue.
Fill out the Create Your Max Account form and choose Create Account.
Looks like you have an existing subscription message.
Add your payment method and choose Start Subscription.
On the Welcome screen, choose Set up Hulu & Disney+ and continue to set up your Hulu and Disney+ accounts.

Now you can sign in and stream Max on any supported device. Your subscription will auto-renew monthly until you cancel.

Stream Disney+ or Hulu

You can also sign in to the Disney+ or Hulu app using the accounts you set up in Step 5 above. If you didn't set up your Hulu & Disney accounts, go to Activate my accounts and choose Signed up at Max.com.

Need help? Go to Troubleshooting.

Returning subscriber

Existing Max, Disney+, or Hulu subscriber?

If you have an existing Disney+, Hulu, or Max subscription, go to How do I switch to the bundle?

You can sign up for the bundle via direct-billed purchases on the web directly through Max, Disney+, or Hulu.

Here's how to sign up for the bundle at Max.com:

Go to max.com/bundle/disney-plus-hulu and choose the With Ads or No Ads plan. (The Max Premium plan is not available with the Disney+, Hulu, Max Bundle.)
Enter your Max account email address and continue.
On the Sign In to Max screen, enter your Max account password and choose Sign In.
Looks like you have an existing subscription message.
Review your payment method and choose Pay Now.
On the Welcome screen, choose Set up Hulu & Disney+ and continue to set up your Hulu and Disney+ accounts.

Now you can sign in to Max and stream on any supported device. Your subscription will auto-renew monthly until you cancel.

Stream Disney+ or Hulu

Need help? Go to Troubleshooting.

Existing Max, Disney+, or Hulu subscribers

You can switch to the bundle. Go to How do I switch to the bundle? to find out how.

How do I activate my accounts?

You may need to activate your Max, Disney+, or Hulu account before you can start streaming. How you activate depends on how you signed up.

How did you sign up for the bundle?

Signed up at Max.com

If you signed up for the bundle at Max.com, your Max account is already activated.

Here's how to activate your Disney+ and Hulu accounts:

Sign in to Max on your phone, tablet, or computer. Can't sign in?
Choose your profile and then Subscription.
(Only Adult profiles can manage subscriptions.)
Choose Set up Hulu & Disney+ and continue to set up your Hulu and Disney+ accounts.

For help setting up your Disney+ and Hulu accounts, go to Hulu's Activating your Hulu subscription article.

Signed up via Hulu or Disney+

If you signed up for the bundle through Disney+, your Disney+ and Hulu plans are already activated.

Here's how to activate your Max account:

On your phone or computer, sign in to your Hulu account at hulu.com/account or your Disney+ account at disneyplus.com/account.
Choose the Max logo or activate link.
On the Welcome to Max screen, enter an email address for your Max account and choose Continue.
Check your inbox for an email sent by Max (email subject: Time Sensitive: Your One-Time Max Code). This email should arrive within a few minutes.
Enter the 6-character code from your email and choose Submit Code. Code not working?
Enter a password and choose Continue.
Choose Start Streaming and you're ready to watch Max.

How do I switch from my current subscription to the bundle?

If you have an existing Disney+, Hulu, or Max subscription, here's how to switch to the bundle:

Things to know

You can only sign up for the Disney+, Hulu, and Max bundle via direct-billed purchases on the web directly through Max, Disney+, or Hulu. You can manage your subscription at any time.
If you don't want multiple subscriptions, make sure to manage any existing subscriptions.
The Max Premium plan is not available with the Disney+, Hulu, Max Bundle.

How you switch your subscription depends on how you subscribe:

If you subscribe only to Max

First, find who bills you for Max:

Find out who bills you for Max

Here's how to find who bills you for Max:

Do one of the following:
- Web: Go to max.com/subscription and sign in to your account. Can't sign in?
- Phone, tablet, or computer: In Max, choose your profile and then Subscription.
- TV device: In Max, choose the Settings icon and then Subscription.
Find who your subscription is billed through (top of screen).

Choose who bills you for Max and follow the instructions to change your plan:

Max (WarnerMedia Direct)

Here's how to change your Max plan:

Sign in to Max on your phone, tablet, or computer. Can't sign in?
Choose your profile and then Subscription.
(Only Adult profiles can manage subscriptions.)
Choose Change Your Plan and sign in (if needed).
Choose Bundles and With Ads or No Ads and continue.
Review your plan change and choose Confirm & Pay Now.

The plan change takes effect immediately and your next billing date will be adjusted. You'll be charged for the new plan (plus applicable taxes) and WarnerMedia will issue you a refund for the time that remains on your previous subscription plan.

Multiple subscriptions

If you have an active subscription to Max and either Disney+ or Hulu, go to If you subscribe to Max or Disney+/Hulu below to manage your subscription. If you don't want multiple subscriptions, make sure to manage any existing subscriptions.

App store (Amazon, Apple, Google, Roku, Samsung)

You can only sign up for the Disney+, Hulu, Max Bundle on the web directly through Max, Disney+, or Hulu. To switch to the bundle, manage your existing app store subscription. You can manage your subscription at any time.

Note If you don't want multiple subscriptions, make sure to manage any existing subscriptions.

Internet, mobile, or TV provider

You can only sign up for the Disney+, Hulu, Max Bundle on the web directly through Max, Disney+, or Hulu. To switch to the bundle, manage your subscription. You can manage your subscription at any time.

Note If you don't want multiple subscriptions, make sure to manage any existing subscriptions.

If you subscribe to Max or Disney+/Hulu

Choose your streaming subscriptions and follow the instructions to change your plan.

Disney+ and Max

First, manage your Max subscription or your Disney+ subscription (log in at disneyplus.com/account). You can manage your subscription at any time.

Note Your new subscription will not automatically replace your existing subscription. If you don't want multiple subscriptions, you can go back and select a new plan or manage your account at the place of your original purchase.

Disney+ and Hulu

Go to hulu.com and log in to manage your active subscriptions and complete your purchase.

Disney+ only

Go to disneyplus.com and log in to manage your active subscription.

Hulu with Max Add-On

Go to hulu.com and log in to manage your active subscriptions and complete your purchase.

Hulu and Max

Go to hulu.com and log in to manage your active subscriptions and complete your purchase.

Hulu only (or Hulu with any other bundle or plan)

Go to hulu.com and log in to manage your active subscriptions and complete your purchase.

Troubleshooting

Can't sign in after subscribing?

If you can't sign in to Max, Disney+, or Hulu after subscribing to the bundle, your account may not be activated. How you activate depends on how you signed up.

How did you sign up for the bundle?

Signed up at Max.com

If you signed up for the bundle at Max.com, your Max account is already activated.

Here's how to activate your Disney+ and Hulu accounts:

Sign in to Max on your phone, tablet, or computer. Can't sign in?
Choose your profile and then Subscription.
(Only Adult profiles can manage subscriptions.)
Choose Set up Hulu & Disney+ and continue to set up your Hulu and Disney+ accounts.

For help setting up your Disney+ and Hulu accounts, go to Hulu's Activating your Hulu subscription article.

Signed up via Hulu or Disney+

If you signed up for the bundle through Disney+, your Disney+ and Hulu plans are already activated.

Here's how to activate your Max account:

On your phone or computer, sign in to your Hulu account at hulu.com/account or your Disney+ account at disneyplus.com/account.
Choose the Max logo or activate link.
On the Welcome to Max screen, enter an email address for your Max account and choose Continue.
Check your inbox for an email sent by Max (email subject: Time Sensitive: Your One-Time Max Code). This email should arrive within a few minutes.
Enter the 6-character code from your email and choose Submit Code. Code not working?
Enter a password and choose Continue.
Choose Start Streaming and you're ready to watch Max.

Looks like you have an existing Max subscription message

If you get this message, you can choose from 2 options:

Continue to Purchase: If you complete your bundle purchase, your new bundle subscription will not automatically replace your existing Max subscription. If you don't want multiple subscriptions, you can select a new plan or manage your Max subscription.
Go Back to Max: This option takes you back to your active subscription. To sign up for the bundle, first manage your active Max subscription.

Looks like you have an existing Disney+ subscription message

If you get this message, you can choose from 2 options:

Continue to Purchase: If you complete your bundle purchase, your new subscription will not automatically replace your existing subscription. If you don't want multiple subscriptions, you can select a new plan or manage your Disney+ subscription.
Go to Disney+: This option takes you to disneyplus.com where you can log in to manage your subscription and complete the bundle purchase.

Looks like you're already a Disney+ subscriber message

If you get this message, you can choose from 2 options:

Continue to Purchase: If you complete your bundle purchase, your new subscription will not automatically replace your existing subscription. If you don't want multiple subscriptions, you can select a new plan or manage your Disney+ subscription.
View All Plans: This option takes you to other Max plan options. To compare other subscription plan options, choose Monthly or Yearly.

Looks like you have an existing Hulu subscription message

If you get this message, you can choose from 2 options:

Go to Hulu: This option takes you to hulu.com where you can log in to manage your subscription and complete the bundle purchase.
View All Plans: This option takes you to other Max plan options. To compare other subscription plan options, choose Monthly or Yearly.

One-Time Code not working?

If your one-time code isn't working, get a new code. Here's how:

On the Enter the One-Time Code screen, choose Get New Code.
Open the most recent One-Time Code email and grab the new code.
Enter the 6-character code from your email and choose Submit Code.
Enter a password and continue.
Choose Start Streaming and you're ready to watch Max.

If this step doesn't work, here are a few more things to try:

Search all of your email accounts for an email from Max.
Be sure to search all inbox folders (including Promotions, Junk, and Spam).

Once you find the email account associated with Max emails, get a new code and check this email address.

Subscription Paused message

If you get a 'Subscription Paused' message, it may be due to a payment error with your payment method on file with Disney+.

To resume your subscription, update your payment method at disneyplus.com. To find out how, go to the Disney+ article Updating payment information.