Manage a Max subscription
Step 1: Find who bills you
Here's how to find who bills you for Max:
- Do one of the following:
- Here you'll find who your subscription is billed through (top of screen).
You can also check your bank statements or ask your internet, mobile, or TV provider if they bill you for Max.
Step 2: Manage your subscription
If you're billed through us (WarnerMedia Direct Latin America), here's how to manage your subscription:
- Go to max.com/subscription and sign in (if needed). Can't sign in?
- If you're billed through WarnerMedia, you'll find:
If you don't have these options, take note of who you're billed through (top of screen) and find them below.
If your provider isn't listed above, choose:
- Prime Video Channels (Brazil and Mexico only): Sign in to your Amazon account at amazon.com/myac.
- Other provider: Sign in to your provider's website, go to their Help Center, or contact your provider.
Looking for something else?
Need help signing in? Go to Can't sign in.