Change your Max subscription
Max subscriptions are available through many companies and the steps for changing your subscription vary depending on who bills you.
Here's how to change your Max subscription:
- In Max, do one of the following:
- Phone, tablet, or computer: Choose your profile and then Subscription.
- TV device: Choose the Settings icon
and then Subscription.
(Only Adult profiles can manage subscriptions.)
- Here you'll find who your subscription is billed through (top of screen).
- Find your billing provider below:
- WarnerMedia Direct: From this screen you can change plans, change your payment method, or cancel your subscription. For more info, go to Change a WarnerMedia-billed subscription.
- App store: Choose Manage Your Subscription or find your app store in the App store section below.
- TV, wireless, or internet provider: Find your provider in the TV, internet, or wireless provider section below.
You can also review your bank statements or ask your TV, internet, or wireless provider if they bill you for Max.
Need help signing in? Go to Can't sign in.
Third-party billing providers
Choose who bills you for Max to find out how to change your plan, payment, or cancel:
Sign in to your AT&T account at att.com/my.
Your Max With Ads subscription is included with your Cricket Wireless Unlimited plan. For more info, go to Cricket Wireless support.
Sign in to your Cox account at cox.com or go to Cox's Canceling streaming subscription service article.
Sign in to your AT&T account at att.com/myatt or go to AT&T's Change your service article.
Sign in to your MyDISH account at mydish.com or go to DISH's Manage your programming article.
Sign in to your Hulu account at hulu.com/account or go to Hulu's Manage add-ons article.
Sign in to optimum.net/login or call 866-213-8225.
Sign in to your Amazon account at Manage your Prime Video Channels.
Sign in at att.com/myatt or go to Change U-verse TV channels or packages.
Sign in to your Verizon account at My Verizon or the My Fios app.
Sign in to your Verizon account at verizon.com/home/myverizon. Choose +play, and then Manage. (+play is not currently available in the My Verizon app.)
Sign in at login.wowway.com or call 855-496-9929.
Sign in to your account at my.xfinity.com or visit the Xfinity Help Center.
Sign in to your Google account at tv.youtube.com or go to YouTube's Add or remove networks article.
Sign in to your provider's website, go to their Help Center, or contact your provider.
To change your payment info, go to Change payment method.
