Watch Max on 3BB TV

If Max is included with your 3BB TV box (e.g. GIGATV box, AIS Playbox), here’s how to start streaming Max.

  1. On your 3BB TV box, install the Max app.
  2. Open Max and choose Sign In.
  3. On the Sign in screen, choose Use Email Address (on the left).
  4. Enter your Max (or HBO GO) account email and password, and then choose Continue.
    Can’t sign in? Go to Troubleshooting below.
  5. Choose who's watching and you're ready to stream.

Troubleshooting

I can’t sign in with my email and password

If you have trouble signing in to Max with the HBO GO account set up on your 3BB TV box, please reach out to 3BB first. 3BB has the most up-to-date account information and will best be able to assist you.

Here's how to contact 3BB support:

I can't find Max on my device

If you can't find the Max app on your 3BB TV box, here are some things to try:

  • Search for the Max app and install it.
  • Check your TV box for software updates.
  • Restart your TV box.

If you still need support, contact 3BB support:

Note The HBO GO app is no longer supported. Instead, you can stream on Max.

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