Change your payment method
Max subscriptions are available through many providers. How you update your payment method depends on who bills you. If you know who bills you, skip to Step 2.
Step 1: Find who bills you
Here's how to find who bills you for Max:
- Do one of the following:
- Web: Go to max.com/subscription and sign in (if needed). Can't sign in?
- Phone, tablet, or computer: In Max, choose your profile and then Subscription.
- TV device: In Max, choose the Settings icon and then Subscription.
- Here you'll find who your base subscription is billed through (top of screen) and who your Sports Add-on is billed through (if applicable). Your base plan and Sports Add-on can be billed by different parties.
You can also check your bank statements or ask your internet, mobile, or TV provider if they bill you for Max.
Step 2: Change your payment method
If you're billed through us, here's how to update your payment method:
- Go to max.com/subscription and sign in (if needed). Can't sign in?
- Choose Update Your Payment Method.
No update payment option? Take note of who your base subscription is billed through (top of screen) and who your Sports Add-on is billed through (if applicable). Then, find them in the Third-party billing section below. - Add your payment info and save your changes. Can't change your payment?
Your updated payment info will be used for your next base subscription or add-on charge.
Third-party billing
Find who your base subscription is billed through below:
- Amazon Appstore (in select countries)
- Apple
- Google Play
- Samsung TV
- Prime Video Channels (in select countries): Go to Amazon's Manage payment methods article.
- Internet, mobile, or TV provider: Sign in to your provider's website, go to their Help Center, or contact them.
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