Change your payment method

Max subscriptions are available through many providers and the way you update your payment depends on who bills you. If you know who bills you, skip to Step 2.

Step 1: Find who bills you

Here's how to find who bills you for Max:

  1. Do one of the following:
    • Web: Go to and sign in to your account. Can't sign in?
    • Phone, tablet, or computer: In Max, choose your profile and then Subscription.
    • TV device: In Max, choose the Settings icon (cog, upper right) and then Subscription.
  2. Here you'll find who your subscription is billed through (top of screen).

You can also check your bank statements or ask your internet, mobile, or TV provider if they bill you for Max.

Step 2: Change your payment method

Choose who bills you for Max and follow the steps:

WarnerMedia Direct (

If you're billed through us (WarnerMedia), you can change your payment method on your phone, tablet, or computer. Here's how:

  1. Go to and sign in to your account. Can't sign in?
  2. Choose Update Your Payment Method.
  3. Choose a payment type, add your payment info, and choose Save.

Your updated payment info will be used for your next subscription charge. Can't change or add payment?

App store

Update your payment method for your app store account. Here's how:

Internet, mobile, or TV provider

Update your payment method for your provider account. Here's how:

To change your payment info, go to Change payment method.

Need help signing in? Go to Can't sign in.