Manage a Max subscription
Step 1: Find who bills you
Here's how to find who bills you for Max:
- Do one of the following:
- Here you'll find who your subscription is billed through (top of screen).
You can also check your bank statements or ask your internet, mobile, or TV provider if they bill you for Max.
Step 2: Manage your subscription
Choose who bills you for Max:
If you're billed through us (WarnerMedia), you can change your subscription on your phone, tablet, or computer. Here's how:
- Go to max.com/subscription and sign in to your account. Can't sign in?
- Here you can do the following:
For more info, go to Change a WarnerMedia-billed subscription.
Sign in to your AT&T account at att.com/my.
Your Max With Ads subscription is included with your Cricket Wireless Unlimited plan. For more info, go to Cricket Wireless support.
Sign in to your DIRECTV account at DIRECTV.com.
Sign in to optimum.net/login or call 866-213-8225.
Sign in to your Amazon account at Manage your Prime Video Channels.
Sign in to your Verizon account at My Verizon or the My Fios app.
Sign in to your Verizon account at verizon.com/home/myverizon. Choose +play, and then Manage. (+play is not currently available in the My Verizon app.)
Sign in at login.wowway.com or call 855-496-9929.
Sign in to your provider's website, go to their Help Center, or contact your provider.
To change your payment info, go to Change payment method.
Need help signing in? Go to Can't sign in.