Change your Max subscription

Max subscriptions are available through many providers and the way you change your subscription depends on who bills you. If you know who bills you, skip to Step 2.

Step 1: Find who bills you

Here's how to find who bills you for Max:

  1. Do one of the following:
    • Web: Go to max.com/subscription and sign in to your account. Can't sign in?
    • Phone, tablet, or computer: In Max, choose your profile and then Subscription.
    • TV device: In Max, choose the Settings icon (cog, upper right) and then Subscription.
  2. Here you'll find who your subscription is billed through (top of screen).

You can also check your bank statements or ask your TV, internet, or wireless provider if they bill you for Max.

Step 2: Change your subscription

Choose who bills you for Max:

WarnerMedia Direct (Max.com)

If you're billed through us (WarnerMedia Direct), you can change your subscription on your phone, tablet, or computer. Here's how:

  1. Go to max.com/subscription and sign in to your account. Can't sign in?
  2. Here you can do the following:

For more info, go to Change a WarnerMedia-billed subscription.

App store
TV, internet, or wireless provider
AT&T

Sign in to your AT&T account at att.com/my.

Cricket Wireless

Your Max With Ads subscription is included with your Cricket Wireless Unlimited plan. For more info, go to Cricket Wireless support.

Cox

Sign in to your Cox account at cox.com or go to Cox's Canceling streaming subscription service article.

DIRECTV

Sign in to your AT&T account at att.com/myatt or go to AT&T's Change your service article.

DISH

Sign in to your MyDISH account at mydish.com or go to DISH's Manage your programming article.

Hulu

Sign in to your Hulu account at hulu.com/account or go to Hulu's Manage add-ons article.

Optimum

Sign in to optimum.net/login or call 866-213-8225.

Prime Video Channels

Sign in to your Amazon account at Manage your Prime Video Channels.

Spectrum
U-verse
Verizon Fios

Sign in to your Verizon account at My Verizon or the My Fios app.

Verizon +play

Sign in to your Verizon account at verizon.com/home/myverizon. Choose +play, and then Manage. (+play is not currently available in the My Verizon app.)

WOW!

Sign in at login.wowway.com or call 855-496-9929.

Xfinity

Sign in to your account at my.xfinity.com or visit the Xfinity Help Center.

YouTube TV

Sign in to your Google account at tv.youtube.com or go to YouTube's Add or remove networks article.

Other provider

Sign in to your provider's website, go to their Help Center, or contact your provider.

To change your payment info, go to Change payment method.

Need help signing in? Go to Can't sign in.