Change your Max subscription
Max subscriptions are available through many providers and the way you change your subscription depends on who bills you. If you know who bills you, skip to Step 2.
Step 1: Find who bills you
Here's how to find who bills you for Max:
- Do one of the following:
- Web: Go to max.com/subscription and sign in to your account. Can't sign in?
- Phone, tablet, or computer: In Max, choose your profile and then Subscription.
- TV device: In Max, choose the Settings icon
and then Subscription.
- Here you'll find who your subscription is billed through (top of screen).
You can also check your bank statements or ask your TV, internet, or wireless provider if they bill you for Max.
Step 2: Change your subscription
Choose who bills you for Max:
If you're billed through us (WarnerMedia Direct), you can change your subscription on your phone, tablet, or computer. Here's how:
- Go to max.com/subscription and sign in to your account. Can't sign in?
- Here you can do the following:
For more info, go to Change a WarnerMedia-billed subscription.
Sign in to your AT&T account at att.com/my.
Your Max With Ads subscription is included with your Cricket Wireless Unlimited plan. For more info, go to Cricket Wireless support.
Sign in to your Cox account at cox.com or go to Cox's Canceling streaming subscription service article.
Sign in to your AT&T account at att.com/myatt or go to AT&T's Change your service article.
Sign in to your MyDISH account at mydish.com or go to DISH's Manage your programming article.
Sign in to your Hulu account at hulu.com/account or go to Hulu's Manage add-ons article.
Sign in to optimum.net/login or call 866-213-8225.
Sign in to your Amazon account at Manage your Prime Video Channels.
Sign in at att.com/myatt or go to Change U-verse TV channels or packages.
Sign in to your Verizon account at My Verizon or the My Fios app.
Sign in to your Verizon account at verizon.com/home/myverizon. Choose +play, and then Manage. (+play is not currently available in the My Verizon app.)
Sign in at login.wowway.com or call 855-496-9929.
Sign in to your account at my.xfinity.com or visit the Xfinity Help Center.
Sign in to your Google account at tv.youtube.com or go to YouTube's Add or remove networks article.
Sign in to your provider's website, go to their Help Center, or contact your provider.
To change your payment info, go to Change payment method.
Need help signing in? Go to Can't sign in.
