Manage a Max subscription

Max subscriptions are available through many providers. How you manage or change your subscription depends on who bills you. If you know who bills you, skip to Step 2.

Step 1: Find who bills you

Here's how to find who bills you for Max:

1. Do one of the following:
   • Web: Go to max.com/subscription and sign in (if needed). Can't sign in?
   • Phone, tablet, or computer: In Max, choose your profile and then Subscription.
   • TV device: In Max, choose the Settings icon and then Subscription.
2. Find who your base plan is billed through (top of screen).

You can also check your bank statements or ask your internet, mobile, or TV provider if they bill you for Max.

Step 2: Manage your subscription

If you're billed through us (WarnerMedia), here's how to manage your subscription:

1. Go to max.com/subscription and sign in (if needed). Can't sign in?
2. If you're billed through WarnerMedia, you'll find:
   
   • Change your plan
   • Change your payment method
   • Cancel your subscription
   • Get or remove the Extra Member Add-On

If you don't have these options, find who your base plan is billed through (top of screen) and then find them below.

Third-party billing

App stores

• Amazon Appstore
• Apple
• Google Play
• Roku
• Samsung TV

If your provider isn't listed above, choose:

Looking for something else?

• Change how you get Max
• Cancel your subscription
• Plans, billing, and payment

Need help signing in? Go to Can't sign in.