Max plans

You can subscribe to Max through many providers. Some subscription providers offer plans with monthly or yearly billing.

Plan pricing varies by country. For plan prices, go to max.com.

Here are the Max plans:

Customers in Peru: Max subscription charges include the Peru sales and use tax.

Max plans Q&A

What's included with each plan?

All Max plans include the same content and are available on all supported devices. For plan prices, go to max.com.

Here are the Max plans:

Basic with Ads

  • Stream on 2 devices at once
  • Full HD 1080p

Learn about Ads on Max

Standard

  • Stream on 2 devices at once
  • Full HD 1080p
  • 30 downloads to watch on the go

Platinum

  • Stream on 4 devices at once
  • Stream in 4K UHD, Dolby Atmos, Dolby Vision, and HDR 10 on select titles
  • 100 downloads to watch on the go

Full HD, 4K Ultra UHD, and Dolby Atmos are not available for all content within each plan. Live content in Standard and Platinum plans may contain ads. Downloads may include restrictions in some content categories.

Which providers offer plans?

These providers offer plans:

  • Max.com (WarnerMedia Direct Latin America)
  • Amazon Appstore
  • Apple App Store
  • Google Play
  • Prime Video Channels (in select countries)
    (Basic with Ads or Standard plan with monthly billing)
  • Roku
  • Samsung
Which plan do I have?

Here's how to find your subscription plan:

  1. In Max, do one of the following:
    • Phone, tablet, or computer: Choose your profile and then Subscription.
    • TV device: Choose the Settings icon cog (lower left) and then Subscription.
      (Only Adult profiles can manage subscriptions.)
  2. Here you'll find your current plan and billing period.

Need help signing in? Go to Can't sign in.

How do I change plans?

Depending on your provider, you may be able to change your subscription plan. Here's how:

  1. In Max, do one of the following:
    • Phone, tablet, or computer: Choose your profile and then Subscription.
    • TV device: Choose the Settings icon cog (lower left) and then Subscription.
      (Only Adult profiles can manage subscriptions.)
  2. Take note of who your subscription is billed through and find them below:
Prime Video Channels
To change plans, cancel your subscription, wait for it to expire, then resubscribe to Max and choose a different plan.
'Plan change unavailable' message

If you get this message, try the following:

  • To change your plan, you need to be located in the country where you started your subscription. If you're traveling, wait until you return home to change your subscription plan.
  • Try changing your plan again in a few minutes.

If you still can't change your plan, find out who your subscription is billed through and contact them for help. Who's billing me?

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