Max subscription plans: Basic with Ads, Standard, and Premium

All Max plans are available on supported devices. Here's what's included:

Basic with Ads

• Stream on 2 devices at once
• Full HD 1080p resolution

Learn about Ads on Max.

Standard

• Stream on 2 devices at once
• Full HD 1080p resolution
• Up to 30 offline downloads

Premium

• Stream on 4 devices at once
• 4K Ultra HD video quality as available
• Dolby Atmos immersive audio as available
• Up to 100 offline downloads (limits apply)

These providers offer plans:

• Max.com
• Amazon Appstore
• Apple App Store
• Google Play
• Roku
• Samsung
• Other providers (e.g. Hubbl, Foxtel)

Here's how to find your subscription plan:

1. In Max, do one of the following:
   • Phone, tablet, or computer: Choose your profile and then Subscription.
   • TV device: Choose the Settings icon and then Subscription.
     (Only Adult profiles can manage subscriptions.)
2. Here you'll find your current plan and billing period.

Need help signing in? Go to Can't sign in.

Depending on your provider, you may be able to change your subscription plan. Here's how:

1. In Max, do one of the following:
   • Phone, tablet, or computer: Choose your profile and then Subscription.
   • TV device: Choose the Settings icon and then Subscription.
     (Only Adult profiles can manage subscriptions.)
2. Take note of who your subscription is billed through and find them below:
   • Amazon Appstore
   • Apple
   • Google Play
   • WarnerMedia Direct Australia
   • Roku
   • Samsung TV
   • Other provider (e.g. Hubbl, Foxtel): Visit their Help Center or contact them for support.

If you get this message, try the following:

• To change your plan, you need to be located in the country where you started your subscription. If you're traveling, wait until you return home to change your subscription plan.
• Try changing your plan again in a few minutes.

If you still can't change your plan, find out who your subscription is billed through and contact them for help. Who's billing me?