Resubscribe to Max

If you subscribed to Max or HBO GO in the past, here's how you can subscribe to Max using your existing account.

Ways to resubscribe

Here are the ways you can resubscribe to Max:

Max.com

Malaysia and Thailand: The Mobile plan is not available at Max.com. Instead, you'll need to subscribe to Max through the Apple, Google, or Samsung app store.

Here's how to resubscribe on the web:

  1. Go to max.com and sign in with your Max (or HBO GO) account. Can't sign in?
  2. Choose Start Streaming (if available).
  3. On the Welcome Back screen, choose Sign Up Now.
  4. Choose a subscription plan and billing period, then continue.
  5. Add your payment method and start your subscription.
  6. Choose Start Streaming and you're ready to stream.

Now you can sign in and stream Max on any plan-supported devices.

Max app

Here's how to resubscribe through an app store (e.g., Apple or Google):

  1. Open Max and sign in to your Max (or HBO GO) account. Can't sign in?
  2. Choose Renew Subscription.
  3. Choose a subscription plan and billing period.
  4. Follow the on-screen instructions to subscribe through the app store.
  5. Choose Start Streaming and you're ready to stream.

Now you can sign in and stream Max on any plan-supported devices.

Internet, mobile, or TV provider

Here's how to resubscribe through a provider:

Step 1: Subscribe

Contact a provider and subscribe to Max.

For a list of internet, mobile, and TV providers, go to Max providers.

Step 2: Activate your Max subscription

Once you've signed up for Max, you need to activate your Max subscription before you can start streaming Max.

Plans
Subscription plans vary by provider. For more info, go to Which providers offer plans?

Troubleshooting

Can't stream after resubscribing?

Try signing out and then back in again. Here's how:

  1. In Max, do one of the following:
    • Phone, tablet, or computer: Choose your profile and then choose Sign Out.
    • TV device: Choose the Settings icon cog (lower left) and then Sign Out.
  2. Sign in to Max and try to watch something.

If this doesn't help, go to Fix a Max subscription issue.