Missing episode on Max

Select content appears on Max for a limited time. If a series episode isn't available on Max, try the following steps:

Step 1: Browse the episodes

Browse through the episodes on the series page. Here's how:

1. In Max, choose the Search icon and search for the series by name (e.g., Game of Thrones).
2. Choose a Season number, then the Episodes tab, and browse the episodes in that season.

Estimated availability times for new episodes:

• Hard Knocks '23: Training camp with the New York Jets: Tuesdays, 10pm ET
• Last Week Tonight with John Oliver: Mondays, 2am ET
• Real Time with Bill Maher: Saturdays, 7am ET

Episodes aired within the last year are available on Max.

Step 2: Update Max

Try updating your Max app. To do this, open the app store on your device and search for Max. If there's an app update available, download it. For more help, find Update your software on Troubleshoot Max.

Step 3: Try another device

Check if the episode is available on another device. To do this, open Max on another device, search for the series name, and browse the available episodes.

Step 4: Clear cache (Android or Amazon Fire)

On your Android phone or tablet, do the following:

1. Open Settings and search for Max.
2. Choose Max from the search results.
3. Choose Storage & cache or Storage (depending on your Android OS version).
4. Choose Clear cache.
5. Choose Clear storage or Clear data (if available).
6. Open Max, sign in, and try using the app again.

On your Amazon Fire tablet, do the following:

1. Open Settings > Apps & Games > Manage All Applications.
2. Choose Max from the list of apps.
3. Choose Force Stop.
4. Choose Clear Cache.
5. Choose Clear Data.
6. Open Max, sign in, and try using the app again.

Step 5: Let us know

If you still can't find the episode you're looking for, please let us know. Go to our Feedback page, choose Programming feedback as the topic, and let us know what episode is missing.