Add or change your Profile PIN
You can add a 4-digit PIN to your Adult profile to keep members of your household from using your profile. An Adult profile is any profile with Kids Mode turned off.
Once you add a Profile PIN, your PIN must be entered to access your profile. Adult profiles with a PIN have a Lock icon .
Choose a topic:
Choose the device you're using:
- In Max, choose your profile and then Edit Profiles.
- Choose an Adult profile (a profile with Kids Mode turned off).
- Choose Profile PIN. The app will open a browser window.
- Enter your email and password and choose Sign In and then Profile PIN. Can't sign in?
- Enter your account password and choose Next.
To reset or add a password, choose Forgot Password? - Enter a 4-digit PIN and choose Save.
- Choose Done.
- Close the browser window, go back to Max and choose Done.
Now, you'll need to enter your 4-digit PIN to switch to your profile.
If you have trouble entering your PIN on your TV, press the Select or OK button on your remote to open the on-screen keyboard.
- At max.com, choose your profile and then Edit Profiles.
- Choose an Adult profile (a profile with Kids Mode turned off).
- Choose Profile PIN.
- Enter your account password and choose Next.
To reset or add a password, choose Forgot Password? - Enter a 4-digit PIN and choose Save.
- Choose Done.
Now, you'll need to enter your 4-digit PIN to switch to your profile.
If you have trouble entering your PIN on your TV, press the Select or OK button on your remote to open the on-screen keyboard.
Choose the device you're using:
- In Max, choose your profile and then Edit Profiles.
- Choose an Adult profile (a profile with Kids Mode turned off).
- Choose Profile PIN. The app will open a browser window.
- Enter your email and password and choose Sign In and then Profile PIN. Can't sign in?
- Enter your account password and choose Next.
To reset or add a password, choose Forgot Password? - On the Manage Your Profile PIN screen:
- Change PIN: Delete the existing PIN, enter a new PIN, and then Save.
- Remove PIN: Choose Remove and then confirm.
- Choose Done.
- Close the browser window, go back to Max and choose Done.
- At max.com, choose your profile and then Edit Profiles.
- Choose an Adult profile (a profile with Kids Mode turned off).
- Choose Profile PIN.
- Enter your account password and choose Next.
To reset or add a password, choose Forgot Password? - On the Manage Your Profile PIN screen:
- Change PIN: Delete the existing PIN, enter a new PIN, and then Save.
- Remove PIN: Choose Remove and then confirm.
- Choose Done.
Choose the device you're using:
- When you're prompted for your Profile PIN, choose Forgot PIN? The app will open a browser window.
- Enter your email and password and choose Sign In and then Profile PIN. Can't sign in?
- Enter your account password and choose Next.
To reset or add a password, choose Forgot Password? - On the Manage Your Profile PIN screen:
- Change PIN: Delete the existing PIN, enter a new PIN, and then Save.
- Remove PIN: Choose Remove and then confirm.
- Choose Done.
- Close the browser window, go back to Max and choose Back.
- When you're prompted for your Profile PIN, choose Forgot PIN?
- Enter your account password and choose Next.
To reset or add a password, choose Forgot Password? - On the Manage Your Profile PIN screen:
- Change PIN: Delete the existing PIN, enter a new PIN, and then Save.
- Remove PIN: Choose Remove and then confirm.
- Choose Done.