Max Privacy and Ad Choices
Your privacy is important to us. We've gathered some frequently asked questions and answers that should help.
- Learn about your advertising choices
- Help keep your account secure
- Stop unwanted use of your account
- Email preferences and notifications
- Individual Rights Requests
Learn about your advertising choices
We personalize some ad experiences on Max. For more information and to make choices about targeted advertising, go to Advertising Choices.
To learn about ads during shows and movies, go to Ads on Max.
Email preferences and notifications
We periodically email you show and movie recommendations, product updates, and special offers. If you don't want to receive these emails, you can turn off Emails from Max and affiliates in Settings. For more info, go to Max settings.
You'll still receive service emails to your account (such as when you make changes to your password or sign in on a new device).
App Notifications: You might see pop-up notifications on your phone or tablet about new Max shows and movies, as well as other suggestions or notices. You can turn off App Notifications in App Settings on your phone or tablet.
In-app notifications: You'll find personalized suggestions in the Max mobile app. To review the suggestions, choose the Bell icon in the upper-right corner of Max (phones and tablets only). In-app notifications are only available with Adult profiles.
Individual Rights Requests
To submit a delete request for the personal information we've collected from you, complete the Individual Rights Request form and choose Access or Delete as the request type.
Note You need to cancel your subscription before submitting a delete request.