Manage a Max subscription

Max base subscriptions are available through many providers. How you manage or change your base subscription depends on who bills you. If you know who bills you, skip to Step 2.

Step 1: Find who bills you

Here's how to find who bills you for Max:

1. Do one of the following:
   • Web: Go to max.com/subscription and sign in (if needed). Can't sign in?
   • Phone, tablet, or computer: In Max, choose your profile and then Subscription.
   • TV device: In Max, choose the Settings icon and then Subscription.
2. Here you'll find who your base subscription plan is billed through (top of screen) and who your Sports Add-on is billed through (if applicable). Your base plan and Sports Add-on can be billed by different parties.

You can also check your bank statements or ask your internet, mobile, or TV provider if they bill you for Max.

Step 2: Manage your subscription

If you're billed through us, here's how to manage your subscription:

1. Go to max.com/subscription and sign in (if needed). Can't sign in?
2. If you're billed through us, you'll find:
   
   • Change your base plan
   • Change your payment method
   • Cancel your subscription
   • Get or Remove Sports

If you don't have these options, take note of who your base subscription is billed through (top of screen) and find them below.

Third-party billing

To manage your base subscription, find your billing provider below:

• Amazon Appstore (in select countries)
• Apple
• Google Play
• Samsung TV
• Prime Video Channels (in select countries): Sign in to your Amazon account at amazon.com/myac.
• Internet, mobile, or TV provider: Sign in to your provider's website, go to their Help Center, or contact your provider.

To find out how to add or remove the Sports Add-on, go to Manage the Sports Add-on.

Looking for something else?

• Change how you get Max
• Cancel your subscription
• Plans, billing, and payment

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