Max Privacy and Ad Choices

Your privacy is important to us. We've gathered some frequently asked questions and answers that should help.

Privacy Policy
Learn about your advertising choices
Help keep my account secure
Stop unwanted use of my account
Email preferences and notifications

Privacy Policy

The Max Privacy Policy outlines what information we collect, how we use it, and where and how we share it. Our Privacy Policy is available at: max.com/privacy.

Our Children's Privacy Policy is available at: max.com/privacy/children.

Learn about your advertising choices

We personalize some ad experiences on Max. For more information and to make choices about targeted advertising, go to Advertising Choices.

To learn about ads during shows and movies, go to Ads on Max.

Allow the sale or sharing of personal information

Some US residents can stop the sale or sharing of personal information with third parties. For more info, view the Max Privacy Policy at max.com/privacy.

Some US residents can also submit a Do Not Sell or Share privacy request on the WarnerMedia Privacy Center. Submitting a Do Not Sell or Share privacy request affects data collected from all WarnerMedia products and services (not just Max). For more info, go to warnermediaprivacy.com/do-not-sell-or-share-request.

Email preferences and notifications

We periodically email you show and movie recommendations, product updates, and special offers. If you don't want to receive these emails, you can turn off Emails from Max and affiliates in Settings. For more info, go to Max settings.

You'll still receive service emails to your account (such as when you make changes to your password or sign in on a new device).

App Notifications: You might see notifications on your phone or tablet about new Max shows and movies, as well as other suggestions or notices. You can turn App Notifications off in App Settings on your phone or tablet.