Max plans and billing

Find information to manage your plan, payments, and billing issues.

Billing Q&A

Which plan do I have?

Here's how to find your subscription plan:

  1. In Max, do one of the following:
    • Phone, tablet, or computer: Choose your profile and then Subscription.
    • TV device: Choose the Settings icon cog (lower left) and then Subscription. (Only Adult profiles can manage subscriptions.)
  2. Here you'll find your current base plan and billing period.
Who's billing me?

Here's how to find who bills you:

  1. Do one of the following:
    • Web: Go to max.com/subscription and sign in to your account. Can't sign in?
    • Phone, tablet, or computer: In Max, choose your profile and then Subscription.
    • TV device: In Max, choose the Settings icon cog (lower left) and then Subscription.
  2. Here you'll find your current base plan and add-on (if applicable).

You can also check your bank statements or ask your internet, mobile, or TV provider if they bill you for Max.

When's my next billing date?

Here's how to find your next billing date:

  1. Do one of the following:
    • Web: Go to max.com/subscription and sign in to your account. Can't sign in?
    • Phone, tablet, or computer: In Max, choose your profile and then Subscription.
    • TV device: In Max, choose the Settings icon (cog, lower left) and then Subscription.
  2. If your base subscription or add-on are billed through us, you'll find your upcoming payment date.
    If you're billed through another provider, find them below:

If you added the Sports Add-on to a base subscription, your base subscription and Sports Add-on may have different billing dates. For more info, go to Manage the Sports Add-on.

Plans and payments

Max plans and prices

Change your payment information

Manage the Sports Add-on

Free trial Q&A

Your Max subscription

Change your subscription

Cancel Max

Resubscribe to Max

Fix a Max subscription issue

Billing issues

What if the charge isn't what I expected?

Can I get a refund?