Max plans and billing
Find information to manage your plan, payments, and billing issues.
Billing Q&A
Which plan do I have?
Here's how to find your subscription plan:
- In Max, do one of the following:
- Phone, tablet, or computer: Choose your profile and then Subscription.
- TV device: Choose the Settings icon and then Subscription.
(Only Adult profiles can manage subscriptions.)
- Here you'll find your current plan and billing period.
Who's billing me?
Here's how to find who bills you for Max:
- Do one of the following:
- Web: Go to max.com/subscription and sign in to your account. Can't sign in?
- Phone, tablet, or computer: In Max, choose your profile and then Subscription.
- TV device: In Max, choose the Settings icon and then Subscription.
- Here you'll find who your subscription is billed through (top of screen).
You can also check your bank statements or ask your internet, mobile, or TV provider if they bill you for Max.
When's my next billing date?
Here's how to find your next billing date:
- Do one of the following:
- Web: Go to max.com/subscription and sign in to your account. Can't sign in?
- Phone, tablet, or computer: In Max, choose your profile and then Subscription.
- TV device: In Max, choose the Settings icon and then Subscription.
- If you're billed through us, you'll find your upcoming payment date.
If you're billed through another provider, find them below:- Amazon Appstore
- Apple
- Google Play
- Roku
- Samsung TV
- Other provider: Find your provider in Internet, mobile, and TV providers.
Plans and payments
Change your payment information