How do I subscribe to Max?
Things to know
- Find out if you already have access to Max (e.g., HBO subscribers).
- You can sign up on your device or through a provider.
Sign up on your device
Choose how you'd like to sign up:
Are you a new or returning Max (or HBO Max) subscriber?
- Go to auth.max.com/product.
- Choose a subscription plan and billing period, then continue.
- Complete the account form and choose Create Account. You'll sign in with this info.
Check your email and password message? - Add your payment method and choose Start Subscription.
- Choose Start Streaming and you're ready to watch Max.
Once you subscribe, you can sign in and stream Max on any supported device. Your subscription will auto-renew on a recurring basis until you cancel.
Need help? Go to Troubleshooting.
- Go to max.com and sign in with your Max (or HBO Max) account. Can't sign in?
- Choose Start Streaming (if available).
- On the Welcome Back screen, choose Sign Up Now.
- Choose a subscription plan and billing period, then continue.
- Add your payment method and choose Start Subscription.
Once you subscribe, you can sign in and stream Max on any supported device. Your subscription will auto-renew on a recurring basis until you cancel.
Need help? Go to Troubleshooting.
Are you a new or returning Max (or HBO Max) subscriber?
Note Amazon Fire tablet is available in Brazil and Mexico only.
- Open Max and choose Subscribe Now.
- Choose a subscription plan and billing period, then continue.
- Complete the account form and choose Create Account. You'll sign in with this info.
Check your email and password message? - Follow the on-screen instructions to subscribe.
- Choose Start Streaming and you're ready to watch Max.
Note Check with your app store to find out which payment methods are accepted. Not all payment methods are accepted for recurring subscriptions.
Once you subscribe, you can sign in and stream Max on any supported device. Your subscription will auto-renew on a recurring basis until you cancel.
Need help? Go to Troubleshooting.
- Open Max and sign in to your Max (or HBO Max) account. Can't sign in?
- Choose Renew Subscription.
- Choose a subscription plan and billing period, then continue.
- Follow the on-screen instructions to subscribe.
- Choose Start Streaming and you're ready to watch Max.
Note Check with your app store to find out which payment methods are accepted. Not all payment methods are accepted for recurring subscriptions.
Once you subscribe, you can sign in and stream Max on any supported device. Your subscription will auto-renew on a recurring basis until you cancel.
Need help? Go to Troubleshooting.
Are you a new or returning Max (or HBO Max) subscriber?
- Go to auth.max.com/product.
- Choose a subscription plan and billing period, then continue.
- Complete the account form and choose Create Account. You'll sign in with this info.
Check your email and password message? - Add your payment method and choose Start Subscription.
- Choose Start Streaming and you're ready to watch Max.
Once you subscribe, you can sign in and stream Max on any supported device. Your subscription will auto-renew on a recurring basis until you cancel.
Need help? Go to Troubleshooting.
- Go to max.com and sign in with your Max (or HBO Max) account. Can't sign in?
- Choose Start Streaming (if available).
- On the Welcome Back screen, choose Sign Up Now.
- Choose a subscription plan and billing period, then continue.
- Add your payment method and choose Start Subscription.
Once you subscribe, you can sign in and stream Max on any supported device. Your subscription will auto-renew on a recurring basis until you cancel.
Need help? Go to Troubleshooting.
Choose how you'd like to sign up:
Are you a new or returning Max (or HBO Max) subscriber?
Note Amazon Fire TV is available in Brazil and Mexico only. Samsung TV is available in select countries.
- Open Max and choose Subscribe Now.
- Choose a subscription plan and billing period, then continue.
- Finish signing up on your TV or your mobile device:
Finish on your TV
- Choose Use Your Remote.
- Enter your email and create a password, then continue. You'll sign in with this info.
- Complete the account form and choose Create Account.
Check your email and password message?
Finish on your phone or tablet- Do one of the following:
- Scan the QR code on your TV with your phone's camera.
-or- - On your phone or computer, go to max.com/signin. Then, enter the 6-character code from your TV. Code not working?
- Scan the QR code on your TV with your phone's camera.
- Complete the account form and choose Create Account. You'll sign in with this info.
Check your email and password message?
- Follow the on-screen instructions to subscribe.
- Choose Start Streaming and you're ready to watch Max.
Once you subscribe, you can sign in and stream Max on any supported device. Your subscription will auto-renew on a recurring basis until you cancel.
Need help? Go to Troubleshooting.
- Open Max and sign in to your Max (or HBO Max) account. Can't sign in?
- Choose Renew Subscription.
- Choose a subscription plan and billing period, then continue.
- Follow the on-screen instructions to subscribe.
- Choose Start Streaming and you're ready to watch Max.
Once you subscribe, you can sign in and stream Max on any supported device. Your subscription will auto-renew on a recurring basis until you cancel.
Need help? Go to Troubleshooting.
Are you a new or returning Max (or HBO Max) subscriber?
- Open Max and choose Subscribe Now.
- Do one of the following:
- Scan the QR code on your TV with your phone's camera.
-or- - On your phone or computer, go to max.com/vidaa. Then, enter the 6-character code from your TV. Code not working?
- Scan the QR code on your TV with your phone's camera.
- Choose a subscription plan and billing period, then continue.
- Complete the account form and choose Create Account. You'll sign in with this info.
Check your email and password message? - Add your payment method and choose Start Subscription.
- Choose Start Streaming and you're ready to watch Max.
Now, on your phone or computer:
Once you subscribe, you can sign in and stream Max on any supported device. Your subscription will auto-renew on a recurring basis until you cancel.
Need help? Go to Troubleshooting.
- Open Max and sign in to your Max (or HBO Max) account. Can't sign in?
- Choose Renew Subscription.
- Do one of the following:
- Scan the QR code on your TV with your phone's camera.
-or- - On your phone or computer, go to max.com/signin. Then, enter the 6-character code from your TV. Code not working?
- Scan the QR code on your TV with your phone's camera.
- Choose a subscription plan and billing period, then continue.
- Complete the account form and choose Create Account. You'll sign in with this info.
- Add your payment method and choose Start Subscription.
- Choose Start Streaming and you're ready to watch Max.
Now, on your phone or computer:
Once you subscribe, you can sign in and stream Max on any supported device. Your subscription will auto-renew on a recurring basis until you cancel.
Need help? Go to Troubleshooting.
Are you a new or returning Max (or HBO Max) subscriber?
- Open Max and choose Subscribe Now.
- Do one of the following:
- Scan the QR code on your TV with your phone's camera.
-or- - On your phone or computer, go to max.com/lge. Then, enter the 6-character code from your TV. Code not working?
- Scan the QR code on your TV with your phone's camera.
- Choose a subscription plan and billing period, then continue.
- Complete the account form and choose Create Account. You'll sign in with this info.
Check your email and password message? - Add your payment method and choose Start Subscription.
- Choose Start Streaming and you're ready to watch Max.
Now, on your phone or computer:
Once you subscribe, you can sign in and stream Max on any supported device. Your subscription will auto-renew on a recurring basis until you cancel.
Need help? Go to Troubleshooting.
- Open Max and sign in to your Max (or HBO Max) account. Can't sign in?
- Choose Renew Subscription.
- Do one of the following:
- Scan the QR code on your TV with your phone's camera.
-or- - On your phone or computer, go to max.com/signin. Then, enter the 6-character code from your TV. Code not working?
- Scan the QR code on your TV with your phone's camera.
- Choose a subscription plan and billing period, then continue.
- Complete the account form and choose Create Account. You'll sign in with this info.
- Add your payment method and choose Start Subscription.
- Choose Start Streaming and you're ready to watch Max.
Now, on your phone or computer:
Once you subscribe, you can sign in and stream Max on any supported device. Your subscription will auto-renew on a recurring basis until you cancel.
Need help? Go to Troubleshooting.
Are you a new or returning Max (or HBO Max) subscriber?
- In Max, choose Subscribe Now.
- Do one of the following:
- Scan the QR code on your TV with your phone's camera.
-or- - On your phone or computer, go to max.com/sony. Then, enter the 6-character code from your TV. Code not working?
- Scan the QR code on your TV with your phone's camera.
- Choose a subscription plan and billing period, then continue.
- Complete the account form and choose Create Account. You'll sign in with this info.
Check your email and password message? - Add your payment method and choose Start Subscription.
- Choose Start Streaming and you're ready to watch Max.
Now, on your phone or computer:
Once you subscribe, you can sign in and stream Max on any supported device. Your subscription will auto-renew on a recurring basis until you cancel.
Need help? Go to Troubleshooting.
- Open Max and sign in to your Max (or HBO Max) account. Can't sign in?
- Choose Renew Subscription.
- Do one of the following:
- Scan the QR code on your TV with your phone's camera.
-or- - On your phone or computer, go to max.com/signin. Then, enter the 6-character code from your TV. Code not working?
- Scan the QR code on your TV with your phone's camera.
- Choose a subscription plan and billing period, then continue.
- Complete the account form and choose Create Account. You'll sign in with this info.
Check your email and password message? - Add your payment method and choose Start Subscription.
- Choose Start Streaming and you're ready to watch Max.
Now, on your phone or computer:
Once you subscribe, you can sign in and stream Max on any supported device. Your subscription will auto-renew on a recurring basis until you cancel.
Need help? Go to Troubleshooting.
Are you a new or returning Max (or HBO Max) subscriber?
Subscribe
- Open Max and choose Subscribe Now.
- Choose a subscription plan and billing period, then continue.
- Next, you'll have two options:
- Choose Continue to share your Roku account information (your name and email address).
- Choose Cancel and enter your account information manually.
- Review your email address and create a password, then choose Continue.
- Review your name and choose Create Account.
Check your email and password message? - Follow the on-screen instructions to subscribe.
- Choose Start Streaming and you're ready to watch Max.
Once you subscribe, you can sign in and stream Max on any supported device. Your subscription will auto-renew on a recurring basis until you cancel.
Need help? Go to Troubleshooting.
Instant sign up (new Roku device)
You can subscribe to Max when you activate your new Roku device. Here's how:
- Turn on your new Roku device and follow the on-screen setup instructions. Need help? Go to How to activate a Roku device.
- Enter your email address for your Roku account.
- On your phone or computer, open the email from Roku and select the activation link. Follow the instructions to create a new Roku account or log in to your existing account.
- On the Offers page, choose Max from the suggested channels and then choose Show offers.
Note You can also download the Max app from the Roku Channel Store and sign up. - Choose a subscription plan and billing period, then continue.
- Confirm your subscription.
- Go back to your Roku device and open the Max app.
- Enter a password for your account and choose Create Password. You'll sign in using your Roku account email and the password you create.
- Choose Start Streaming and you're ready to watch Max.
Once you subscribe, you can sign in and stream Max on any supported device. Your subscription will auto-renew on a recurring basis until you cancel.
Need help? Go to Troubleshooting.
- Open Max and sign in to your Max (or HBO Max) account. Can't sign in?
- Choose Renew Subscription.
- Choose a subscription plan and billing period, then continue.
- Follow the on-screen instructions to subscribe.
- Choose Start Streaming and you're ready to watch Max.
Once you subscribe, you can sign in and stream Max on any supported device. Your subscription will auto-renew on a recurring basis until you cancel.
Need help? Go to Troubleshooting.
Are you a new or returning Max (or HBO Max) subscriber?
- Open Max and choose Subscribe Now.
- Do one of the following:
- Scan the QR code on your TV with your phone's camera.
-or- - On your phone or computer, go to max.com/xbox. Then, enter the 6-character code from your TV. Code not working?
- Scan the QR code on your TV with your phone's camera.
- Choose a subscription plan and billing period, then continue.
- Complete the account form and choose Create Account. You'll sign in with this info.
Check your email and password message? - Add your payment method and choose Start Subscription.
- Choose Start Streaming and you're ready to watch Max.
Now, on your phone or computer:
Once you subscribe, you can sign in and stream Max on any supported device. Your subscription will auto-renew on a recurring basis until you cancel.
Need help? Go to Troubleshooting.
- Open Max and sign in to your Max (or HBO Max) account. Can't sign in?
- Choose Renew Subscription.
- Do one of the following:
- Scan the QR code on your TV with your phone's camera.
-or- - On your phone or computer, go to max.com/signin. Then, enter the 6-character code from your TV. Code not working?
- Scan the QR code on your TV with your phone's camera.
- Choose a subscription plan and billing period, then continue.
- Complete the account form and choose Create Account. You'll sign in with this info.
- Add your payment method and choose Start Subscription.
- Choose Start Streaming and you're ready to watch Max.
Now, on your phone or computer:
Once you've signed up, you can sign in and stream Max on any supported device. Your subscription will auto-renew on a recurring basis until you cancel.
Need help? Go to Troubleshooting.
Sign up through a provider
Subscription plans vary by provider. For a complete list of providers, go to Max providers.
Choose how you'd like to sign up:
Amazon Prime members in Brazil, Colombia, and Mexico can add Max to Prime Video Channels. To subscribe through Prime Video Channels, go to amazon.com/channels/max. When you sign up, you can choose the Standard or Basic with Ads monthly plan.
Once you add Max, you can stream all of Max using the Prime Video app. To stream using the Max app, download the Max app and follow the Connect your provider steps before signing in to Max.
Contact your TV provider to add HBO or Max to your TV package. For a complete list of providers, go to max.com/provider.
Once you add HBO or Max to your TV package, download the Max app, and follow the Connect your provider steps.
Troubleshooting
If you get this message, there may already be a Max (or HBO Max) account with the email address you entered.
In this case, do one of the following:
- Sign in. Sign in using the email address you entered on the 'Create Your Account' screen. If you have trouble signing in, try resetting your password.
- Enter another email address. Enter a different email address for your Max account.
If you're still having trouble subscribing, contact us.
If the 6-character code isn't working, here are some things to try:
- Try using a different browser (Chrome, Firefox, Microsoft Edge, or Safari).
- Try using a private or incognito browser window.
- Enter the code from your TV on your computer instead of your phone (or vice versa).
- Try signing up on a different device.
Try signing out and then back in again. Here's how:
- In Max, do one of the following:
- Phone, tablet, or computer: Choose your profile and then choose Sign Out.
- TV device: Choose the Settings icon
and then Sign Out.
- Sign in to Max and try to watch something.
If this doesn't help, go to Fix a Max subscription issue.
If you're signing up at max.com, go to Can't add a payment method.
If you're signing up through the Max app, check with your app store to find out which payment methods are accepted. Not all payment methods are accepted for recurring subscriptions.
If you're signing up through another provider, check with them to find out what payment methods they accept.
Sometimes we'll ask you to solve a puzzle to help keep your account secure. If you're having trouble with the Captcha puzzle challenge, choose Restart to start the challenge over.
You can also choose Audio Challenge to secure your account another way.
If you get this message, you may have signed up for a Max (or HBO Max) account in another country or region with the email address you entered. To fix this issue, do one of the following:
Enter another email address. Enter a different email address for your Max account.
Change your account email. Sign in at max.com/account and change your email to a different email address. Then, go back to the Create Your Account screen and enter your original email address.
