Where is Max available?

Here's where Max (and HBO Max) are currently available:

Europe

Max is currently available in these countries and territories:

  • Ă…land Islands, Andorra, Bosnia and Herzegovina, Bulgaria, Canary Islands, Croatia, Czech Republic, Denmark, Faroe Islands, Finland, France, Greenland, Hungary, Madeira, Moldova, Montenegro, North Macedonia, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Svalbard & Jan Mayen, Sweden

HBO Max is currently available in these countries:

  • Belgium and Netherlands
Latin America & Caribbean

Max is currently available in these countries and territories:

  • Latin America: Argentina, Belize, Bolivia, Brazil, Chile, Colombia, Costa Rica, Ecuador, El Salvador, Guatemala, Guyana, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, Suriname, Uruguay, Venezuela
  • Caribbean: Anguilla, Antigua & Barbuda, Aruba, Bahamas, Barbados, British Virgin Islands, Cayman Islands, Curacao, Dominica, Dominican Republic, Grenada, Haiti, Jamaica, Montserrat, Saint Kitts and Nevis, Saint Lucia, St. Vincent and the Grenadines, Trinidad & Tobago, Turks and Caicos
United States

Max is currently available in these countries and territories:

  • The United States (including American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the US Virgin Islands)

Choose a topic:

Can I stream Max while traveling?

You can stream Max when you travel to a country or region where Max (or HBO Max) is available. You can also play shows and movies that you've already downloaded. Your home country is the country where you signed up for Max (or HBO Max).

When you travel to a country where Max (or HBO Max) is available:

  • Shows and movies: What's available to stream will change based on your physical location. As a result, you may not be able to stream some titles on your Continue Watching and My List when you travel to another country.
  • Ratings: Content ratings are based on your physical location. If you travel to a country with a different content rating system, the parental controls that you set are applied, however, shows and movies may be rated differently.
  • Downloads: You can play shows and movies that you've already downloaded on your phone or tablet.

Here's what happens when you travel to a country or region where Max (or HBO Max) is not available:

  • You'll get a 'This is Uncharted Territory' message and you won't be able to stream. You can, however, still play shows and movies that you've already downloaded.

Before you travel

Now, you can watch your downloads when you travel to any country or region.

'This is Uncharted Territory' message

If you get this message and you're located in a country or region where Max (or HBO Max) is available (countries listed above), your IP address might be blocked or is incorrectly identifying your location. To fix this, try these steps:

Step 1: Unblock your IP address

Disable your VPN, proxy, or anonymization service so that your IP address is not blocked.

Step 2: Restart your network devices

Try restarting your modem and router. Here's how:

  1. Turn off or unplug the device with Max (or HBO Max).
  2. Unplug the power from your network devices (modem, router, etc.).
  3. Wait 30 seconds.
  4. Reconnect the power to your modem and wait for it to connect to the internet (about a minute).
  5. Reconnect the power to your router and wait for it to connect to the internet.
  6. Turn your device back on, open Max (or HBO Max), and try watching something.
Step 3: Contact your Internet Service Provider

If you've disabled VPNs, proxies, and anonymization services, please contact your Internet Service Provider for help.

Step 4: Contact us

If you still get the Uncharted Territory message, gather the following info and contact us.

  • Your Internet Service Provider (ISP)
  • Your IP address (open a browser and type 'what is my IP address' to get this)
When will Max be available in more regions?

We anticipate that Max will be available in South East Asia in 2024. The Max availability timeline may change-stay tuned for more info.